Cancellation Policy
Written notice is required to cancel a PALS registration. Notice can be by email, mail or fax.
If written notice is provided:
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30 days or more before the course - $75.00 administration fee
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29 to 14 days prior to the course - 50% of the fee will be returned
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13 days or less before the course - no refunds
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Manual fees will not be refunded
COVID-19 Vaccination Policy
Instructors
All PALS instructors are fully vaccinated against COVID-19
Learners
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All learners are required to be fully vaccinated against COVID-19
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Proof of vaccination and official government ID is required to attend all in-person PALS courses
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Staff and Physicians attached to NYGH can use hospital ID as proof of ID
Defintions
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Fully Vaccinated –Received all doses and required boosters of the COVID-19 vaccine as authorized by Health Canada, and completed the two-week period following vaccination. Currently this is 2 vaccines and 1 booster.
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Proof of Vaccine – Electronic vaccine passport that has been provided by a provincial/territorial government in Canada and that shows the dates of vaccination.
Course Remediation Policy
Participants who require additional discussion and/or practice (remediation) to successfully complete the course may receive remediation during or after the course. If a student is still not successful after remediation, the student must repeat the course.
Remediation for Written Exams
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One supplemental closed-book, written exam is permitted
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Supplemental exam must be completed within 30 working days from the original course date
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Supplemental exam must be supervised by a Certified Instructor
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A score of 70% or greater is required.
Remediation for Skills Evaluation
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Participants are only provided remediation on one component.
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Skills components are:
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Team leader in the cardiac arrest simulation
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One-rescuer CPR or AED
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Management of respiratory arrest bag-valve mask ventilation evaluation
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